Welcome! This is where you may log requests for help from city staff or City Council. Please note this is for NON-EMERGENCY purposes only.

There are two categories under which you can enter submissions. Use the Information Request category if you are simply requesting information about services or properties under City management. After your request is submitted, you will be given a "Request Number" that will enable you to view the status of your request as it is routed to the appropriate people in City Hall.

For a new request...

Please use the form below to request information from city staff or City Council.

New Information Request
Category	Departments Commissions and Committees City Projects City Sponsored Programs Business Opportunities Hours of Operation Fees and Payments Enforcement and Violations Permits Other
Type of Information	City Manager City Clerk Engineering Fire and Marine Safety Parks and Recreation Planning and Building Public Works Finance San Dieguito Water District

Please use the form below to notify us of any existing or potential problems with City managed property.

New Service Request
Asset	City / Privately Owned Property Street Barrier/Barricade Storm Drain Sign Traffic Signal Street Light Tree Maintenance Streetscape Other Sidewalk Crosswalk Painted Lettering Traffic Guard Post and Barricade Driveway Pedestrian Ramp Parking Stalls Painted Traffic Symbols Painted Curb Guard Rail Drainage Ditch/Open Channel Curb and Gutter Bike Path Cart Path Trail Fence Retaining Wall Wall Walkway Median
Issue	Site has Graffiti Site has Litter Site needs Pest Control Site has Spill Site needs Sweeping Site has Weeds
Address or Intersection	Address example: 505 S Coast Highway 101 Intersection Example: Encinitas Blvd & Balour Dr

If you have already submitted a request...

you can look up the status of existing information requests or trouble reports previously submitted by entering the request number in the form below. You’re request number should have been emailed to you upon completion of the request. If you can not find your request number, please feel free to call an administrator at 760-633-2600.