Welcome! This is where you may log requests for help from city staff or City Council. Please note this is for NON-EMERGENCY purposes only.

There are two categories under which you can enter submissions. Use the Information Request category if you are simply requesting information about services or properties under City management. After your request is submitted, you will be given a "Request Number" that will enable you to view the status of your request as it is routed to the appropriate people in City Hall.

For a new request...

Please use the form below to request information from city staff or City Council.

New Information Request
Category
Type of Information
 

Please use the form below to notify us of any existing or potential problems with City managed property.

New Service Request
Asset
Issue
Address
or
Intersection


Address example: 505 S Coast Highway 101
Intersection Example: Encinitas Blvd & Balour Dr

 


If you have already submitted a request...

you can look up the status of existing information requests or trouble reports previously submitted by entering the request number in the form below. You’re request number should have been emailed to you upon completion of the request. If you can not find your request number, please feel free to call an administrator at 760-633-2600. 

Existing Request Status Lookup
Request Number
Last Name